Dispatch at 18004mytaxi, Ataxi service

1(800)4MY-TAXI Uses Digital Dispatch Systems Taxi Track and Mobile Data Terminals (MDTS). This combination of GPS technology and transportation provides for the best, most consistent response times. The system is also used to regulate the number of taxi cabs at a particular stand. The use of the Global Positioning Satellite system network in earth orbit, long used by military and commercial entities to determine precise locations, enhances the timeliness and response of the taxi dispatch system in general. The GPS system is a tool that DDS uses to track and determine the location of each individual taxi cab in relation to calls that need taxi assignment or calls that are being responded to.

DDS is a user friendly computer network using a Windows interface to facilitate ease of tracking and use by dispatchers. Dispatchers are able to instantaneously dispatch the closest taxicab to a call using the GPS system. The system can simultaneously track, dispatch, and assign hundreds of calls at a time with up to 1000 units of taxis, town cars, and shuttles. Taxi Track utilizes 3 levels of supervision through the computer database, call taker, and dispatch supervisor to ensure efficiency and effectiveness.

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