18004MYTAXI Inbound Call Takers are responsible for ensuring that all service calls are answered and entered in a quick and timely manner.  Call Takers are  responsible for providing data entry of customers taxi requests.   If you are energetic, outgoing and customer service oriented this may be the position for you!

Your responsibilities will include:

• Answering 100+ customer phone calls per day
• Accurately enter transportation service requests in our Digistal Dispatch system  from phone, email, voice mail and fax.
• Ability to ask questions, determine what  the customer requires, and correctly route transportation requests
• Accuracy in obtaining customer information 

Please note our we are open 24/7 and your shift may vary 

Your qualifications must include:

• High school diploma or equivalent
• Minimum of 2 years similar customer service experience in an automated environment
• Strong PC literacy, data entry and organizational skills
• Experience in a customer call center environment a plus